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Blue color on clamped burned surfaces[SOLVED]

PostPosted: Wed Aug 12, 2015 9:35 pm
by Tailora
Hello Amplify Team !
Bought Amplify Color a few weeks ago and it's amazing !
We only have a problem on iPhone 5S generation (iPhone 5s and iPad Air 1).
When sun burns surfaces it appears blue...
Image
http://hpics.li/9d7dbd4
Image
http://hpics.li/6b5ab39
Any idea about this bug ?
It workes perfectly on :
- iPhone 4s
- iPad 2
- iPhone 5
- iPhone 5C
- iPad Air 2
- iPhone 6
Thanx !!!

Re: Blue color on clamped burned surfaces

PostPosted: Thu Aug 13, 2015 10:23 am
by Diogo Teixeira
Hi Tailora,

Are you using HDR?

Also, is it possible for you to export a unitypackage containing the LUT you're using? Or just zip the LUT texture + meta file so we can analyze the import settings and test the LUT.

Are you using any global compression settings?

Cheers

Re: Blue color on clamped burned surfaces

PostPosted: Thu Aug 13, 2015 11:21 am
by Tailora
Hi Diogo Teixeira ! Thank you so much for your quick answer !

We're not using HDR on any of our cameras.
Here is our texture settings :
Image
http://hpics.li/a25135d

And here is the Unity Package containing the Grading png :
http://we.tl/TQ11BYazo1

Best regards.

Tailora team

Re: Blue color on clamped burned surfaces

PostPosted: Thu Aug 13, 2015 3:20 pm
by Ricardo Teixeira
Tailora wrote:Hi Diogo Teixeira ! Thank you so much for your quick answer !

We're not using HDR on any of our cameras.
Here is our texture settings :
Image
http://hpics.li/a25135d

And here is the Unity Package containing the Grading png :
http://we.tl/TQ11BYazo1

Best regards.

Tailora team


Greetings Tailora team, thank you for using Amplify Color. We have a new build for you, please try it out and let us know if it solves the problem you are experiencing.

Amplify Color v1.5.0 dev002: Download

* Added Depth-based Mask support; with curve control
* Switched to single keyword for quality level; saves one keyword
* Switched to full precision in shader (tackling mobile hw issue)

Let us know if the problem persists, we would be happy to help.

All the best,
Ricardo Teixeira
@amplifycreates

Re: Blue color on clamped burned surfaces

PostPosted: Thu Aug 13, 2015 4:44 pm
by Tailora
Thank you so much for your quick answer ! We'll test it and let you no if everything is ok.

Re: Blue color on clamped burned surfaces

PostPosted: Thu Aug 13, 2015 9:12 pm
by Ricardo Teixeira
Tailora wrote:Thank you so much for your quick answer ! We'll test it and let you no if everything is ok.


Thanks, looking forward to your feedback.

All the best,
Ricardo Teixeira
@amplifycreates

Re: Blue color on clamped burned surfaces

PostPosted: Tue Sep 15, 2015 8:06 am
by Tailora
Hi Ricardo !
We've finaly been able to test it on an iPhone 5s and the problem is still here...
Image
Image
Any solution ?
Thanks in advance !
Best regards

Re: Blue color on clamped burned surfaces

PostPosted: Tue Sep 15, 2015 3:00 pm
by Ricardo Teixeira
Hello,

Thank you for your feedback, we really appreciate it. We will do some additional tests on our side and get back to you as soon as possible, our apologies for the inconvenience.

All the best,
Ricardo Teixeira

Re: Blue color on clamped burned surfaces

PostPosted: Tue Dec 15, 2015 12:10 pm
by Ricardo Teixeira
For future reference, the issue was corrected in version v1.5.0 dev003.

Thanks